In order for ActiveUSB to recognize USB3 Vision cameras that are connected to your system, USB3 VisionCamera Driver must be installed for each camera. If your USB3 Vision camera comes with its own system driver, do not use it, as it may not be compatible with ActiveUSB .
To install USB3 Vision Camera Driver, use the USB3 Vision configurator or select Install Camera Driver in the ActiveUSB start menu. You can also run the DriverInstall application located in the Program Files\ActiveUSB\Drivers folder.
In certain cases you may have to install the camera driver manually. In order to do this, perform the following steps:
1. Make sure ActiveUSB is installed on your system. Connect your camera to a USB3 port. If you are using Windows XP and no driver was previously installed for the camera, the Found New Hardware dialog will appear as shown below.
If the dialog does not show up or if you are using Windows 7/8, proceed to section 4 .
2. Choose not to connect to Windows Update and click Next. On the next dialog select Install the software automatically. Ignore the warning message that the driver is not signed up with Microsoft and click Continue Anyway.
3. Click Finish to complete the installation of the USB3 Vision Camera Driver for the selected camera. Verify that your camera is now listed in the Device Manager as USB3 Vision compliant camera :
4. If the New Hardware Found dialog didn't appear after you connected your camera, go to the Start menu -> Programs -> ActiveUSB and select Install Camera Driver. This should install the driver for all USB3 Vision cameras connected to your system. Ignore the warning messages that the driver is not signed up with Microsoft.
5. As an alternative to the automatic installation, you can install the driver manually. Right click on My Computer and click Properties. Select the Hardware tab and click Device Manager . If there is no compatible driver installed, your camera will appear in the device list under Other Devices as a USB3 Vision camera with a question or exclamation mark next to it:
If the system already has a compatible third party driver installed, the camera will appear in the Device Manager with the third party driver's name next to it:
In order for the camera to work properly with ActiveUSB software, its driver must be changed to USB3 Vision Camera Driver.
6. Right click on your device and select Properties . Choose the Driver tab and then click Update Driver .
7. Select either Install from a list or specific location (Windows XP) or Browse my computer for driver software (Windows Vista/7/8/10) and click Next .
8. Select either Don't search, I will choose the driver to install (Windows XP) or Let me pick from a list of device drivers on my computer (Windows Vista/Windows 7) and click Next . On the next dialog, click Have disk.
9. Provide the path to ActiveUSB subfolder containing a camera driver for your operating system. A typical location would be:
Windows XP/Vista/Win 7/Win 8/Win 10
Windows XP/Vista/Win 7 64-bit/Win 8 64-bit/Win 10 64-bit
Windows Server 64 bit
10. From the list of the drivers select USB3 Visoin compliant camera and click Next . Ignore the warning message that the driver is not signed up with Microsoft:
11. Click Finish to complete the installation of USB3 Vision Camera Driver for the selected camera. Verify that your camera is now listed in the device manager as USB3 Visoin compliant camera under Imaging Devices.
The driver installation is now complete. You might need to restart the system for the changes to come into effect.
Note - the described procedure must be repeated for each USB3 Vision camera that you intend to use with ActiveUSB, regardless of a manufacturer or model.
Note - ActiveUSB supports only those cameras that comply with USB3 VisionSpecifications. Cameras that have the USB3 physical interface, but are not USB3 Vision compliant will not be recognized by ActiveUSB.